Welcome to KomBric. These Terms & Conditions ("Terms") govern your access to and use of KomBric's website, platform, APIs, software, integrations, and related communication automation services ("Services").
By accessing, registering for, or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not access or use our Services.
By accessing or using KomBric Services, you confirm that you have read, understood, and agreed to these Terms, as well as our Privacy Policy and any other policies applicable to the Services.
You must comply with all applicable local, national, and international laws and regulations when using our Services.
If you are using KomBric on behalf of a company or organization, you represent that you have the authority to accept these Terms on its behalf.
KomBric provides a communication automation platform designed to help businesses manage customer communications and automate business processes.
Our Services may include:
The availability of specific features, integrations, channels, and capabilities may vary depending on your subscription plan, location, third-party platform requirements, and applicable policies.
To use certain Services, you may be required to create an account.
You agree to:
KomBric is not responsible for losses resulting from your failure to protect your account credentials.
When using our Services, you agree to:
You must not use KomBric to send spam, fraudulent communications, deceptive content, malware, illegal content, or messages that violate applicable laws or third-party platform policies.
KomBric may provide integrations with third-party platforms and communication channels, including WhatsApp, Facebook, Instagram, RCS, and other services.
Your use of these integrations may be subject to additional terms, policies, fees, approval requirements, messaging restrictions, and business rules imposed by the relevant third-party provider.
KomBric does not guarantee that a third-party platform will remain available or that your account, message templates, campaigns, or content will always be approved by a third-party provider.
Third-party platforms may independently suspend, restrict, modify, or terminate access to their services.
You may not use KomBric Services to:
We reserve the right to investigate suspected violations and take appropriate action, including restricting or suspending access to the Services.
Certain KomBric Services require a paid subscription or payment of applicable fees.
By purchasing a subscription, you agree to:
Unless otherwise required by applicable law or expressly stated by KomBric, payments and subscription fees are non-refundable.
Changing, downgrading, or cancelling a subscription does not automatically entitle you to a refund for amounts already paid.
KomBric reserves the right to modify pricing, plans, features, or usage limits. Where required, we will provide appropriate notice of material pricing changes.
You may cancel your subscription according to the cancellation options available through your account or by contacting KomBric.
KomBric may suspend or terminate your access to the Services if:
Where appropriate, we may provide notice before suspension or termination. However, immediate suspension may occur when necessary to protect our platform, users, customers, or third-party services.
All intellectual property rights relating to KomBric, including our software, platform, website, designs, logos, trademarks, documentation, features, and original content, are owned by or licensed to KomBric unless otherwise stated.
You may use the Services only as permitted under these Terms and your applicable subscription.
You may not, without our prior written permission:
You retain ownership of content and information that you submit to or process through KomBric, subject to the rights necessary for us to provide the Services.
You are responsible for ensuring that you have the necessary rights, permissions, and legal basis to collect, upload, process, and communicate such information through our Services.
You grant KomBric the limited rights necessary to host, process, transmit, store, and otherwise handle your content solely as reasonably required to provide, maintain, secure, and improve the Services, subject to our Privacy Policy and applicable agreements.
We aim to provide reliable and continuous access to our Services; however, we do not guarantee that the Services will always be uninterrupted, error-free, or available.
The Services may occasionally be unavailable due to:
We are not responsible for service interruptions caused by third-party platforms or circumstances beyond our reasonable control.
To the maximum extent permitted by applicable law, KomBric provides the Services on an "as available" and "as is" basis.
We do not guarantee that:
You are responsible for evaluating whether the Services are appropriate for your business requirements.
To the maximum extent permitted by applicable law, KomBric and its affiliates, officers, employees, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Services.
This may include loss of profits, revenue, business opportunities, data, or goodwill.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
You agree to defend, indemnify, and hold harmless KomBric, its affiliates, employees, officers, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from:
KomBric may update these Terms from time to time to reflect changes in our Services, business practices, legal requirements, or other circumstances.
When we make material changes, we may update the "Last Updated" date and provide additional notice where appropriate.
Your continued use of the Services after updated Terms become effective constitutes acceptance of the revised Terms.
These Terms shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which KomBric is legally established, without regard to conflict-of-law principles.
Any disputes arising from or relating to these Terms or the Services shall be subject to the jurisdiction of the competent courts applicable to KomBric, unless otherwise required by applicable law or agreed in writing.
If you have questions regarding these Terms & Conditions, your account, subscription, or the Services, please contact us through the Contact Us section of our website.
